Last updated: 6 February 2026

1. Who we are

This website is operated by WelcomeHost (“we”, “us”). We provide hospitality services and short‑stay accommodation support in Athens, Greece.

If you have questions about this policy or your personal data, contact: [email protected].

2. What personal data we collect

Contact and inquiry data: information you type into forms (e.g., name, email, phone, message), or send via email.
Owner inquiry data: property details you provide (address, size, notes) and photos you choose to share.
Booking data: if you use our booking engine, booking-related data may be collected by the booking platform you interact with.
Technical data: device and usage information such as IP address, browser type, pages viewed, and approximate location derived from IP.
Spam prevention (reCAPTCHA): when you submit a form, we process a reCAPTCHA token and related technical signals to help detect spam and abuse.

3. How we use your data (purposes & legal bases)

To respond to messages and inquiries (performance of a contract or steps prior to entering a contract; and/or our legitimate interest in providing support).
To manage owner inquiries and discuss potential collaborations (steps prior to entering a contract; legitimate interests).
To provide and secure the website (legitimate interests; legal obligations where applicable).
To prevent spam and abuse (legitimate interests) using security tools such as Google reCAPTCHA.
To run optional features that may use cookies (consent, where required by law).

4. Cookies & similar technologies

We use cookies (and similar storage such as localStorage) to keep the site working and, if you allow it, to enable third‑party functionality (e.g., the Hostaway booking widget) and analytics (Umami) to help us improve the website. We may also load security tools such as Google reCAPTCHA when you use our forms. Where required, we ask for your consent before loading non‑essential features that may set cookies.

You can change your choices at any time via .

Cookie categories

Strictly necessary: required for core site features and security (including spam prevention on forms).
Functional: optional features such as embedded booking/search tools provided by third parties (e.g., the Hostaway booking widget and address autocomplete).
Analytics: optional measurement (Umami) to understand site usage. Loaded only if you enable analytics in Cookie settings.
Marketing: not used by default on this website.

5. Sharing your data

We may share personal data with trusted service providers who help us operate our website and services (e.g., hosting providers, email tools, and booking technology). These providers process data on our behalf under appropriate safeguards.

If you choose to use the booking engine, your interaction may involve third‑party services which have their own privacy policies.

Google reCAPTCHA: We use Google reCAPTCHA (Google LLC) to help protect our forms from spam and abuse. reCAPTCHA processes technical and interaction data needed to assess abusive activity. We use reCAPTCHA output only for security and fraud-prevention purposes in connection with our forms.

Hostaway booking widget: Availability search and bookings on this website may be provided via Hostaway. The embedded widget is loaded only if you enable functional cookies and may set cookies or process the booking/search details you enter, according to Hostaway’s Privacy Policy.

Google Maps Places Autocomplete: If enabled, we use Google Maps (Google LLC) to suggest addresses in the owner inquiry form. Your use of Google Maps is subject to Google’s Privacy Policy and Terms of Service.

6. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards (such as standard contractual clauses) as required by GDPR.

7. Data retention

We keep personal data only as long as needed for the purposes described above, unless a longer period is required by law (e.g., accounting or legal requirements).

8. Security

We take reasonable technical and organizational measures to protect your personal data. No online service is 100% secure; please avoid sending sensitive information by email.

9. Your rights

Depending on your location and applicable law, you may have rights to access, rectify, delete, restrict, or object to processing of your personal data, and to data portability. Where we rely on consent, you can withdraw it at any time via cookie settings or by contacting us.

You also have the right to lodge a complaint with your supervisory authority. In Greece this is the Hellenic Data Protection Authority (www.dpa.gr).

10. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.

Privacy Policy